Questions merchants actually ask

Right now you are the AI, answering every message yourself. CARTaja replaces that entirely. The AI handles every conversation 24/7 in your customers' language, dialect or accent: it answers detailed product questions, suggests items based on what the customer describes, processes checkout, confirms orders, and sends delivery tracking updates automatically. You wake up to completed orders instead of a backlog of unanswered messages.

No. They use the WhatsApp they already have and message the same number they already know. No app, no new account, no change to anything.

CARTaja handles Arabic, English, and Arabizi, the mixed Arabic-English script your customers actually use on their phones, including numbers substituting for Arabic letters (3 for ع, 7 for ح). It understands Gulf, Egyptian, and Levantine dialects natively. A customer can start a message in English, switch mid-sentence to Lebanese Arabic, and the AI follows without missing a beat.

Yes. COD is a first-class option, confirmed in the WhatsApp conversation, with delivery tracking updates sent automatically.

The Free plan includes 30 orders per month, no credit card required. This resets each month and is enough to get set up and see real orders come through. Once you hit your monthly limit, you can purchase a 30-order bundle ($45) to keep selling, or upgrade to Growth ($79/mo, 100 orders/mo) anytime.

Message us on WhatsApp and we set up your store live, using your actual products, in about five minutes. There is nothing to install and no developer needed. You point us at your catalogue — a spreadsheet, your Instagram, or a few photos — and your AI sales agent starts answering customers on the number you already use. Your first 30 orders each month are free, no credit card.

No, and it isn't trying to. Marketplaces like Uber Eats own your customer, set the rules, and take a large cut of every order. CARTaja is your own storefront on your own WhatsApp number: the customer is yours, the relationship is yours, and there is no per-order commission — just your plan. Many merchants run both, using CARTaja for the direct orders they would rather not hand a marketplace a cut of.

Yes. CARTaja runs your storefront, your conversations and your orders — it doesn't require you to deliver anything yourself. Offer pickup, hand completed orders to whatever courier you already use, or arrange delivery however you do today. The AI captures the address and order details and confirms everything in the chat; how the order reaches the customer is entirely up to you.

Most customers can't tell — the AI replies in their own language, dialect and accent, instantly, which usually beats waiting hours for a human. And you are never locked out: you can jump into any conversation yourself at any time, and the AI steps aside the moment you do. Anyone who asks for a person gets one — you.